Frequently asked questions
Where do I get started?
Firstly you can create an account by signing up in the top right corner. You may sign up as a person or as a company. By creating an account you are able to use our services to fulfill your needs.
How to get/use Credits?
When you buy a plan you gain a certain amount of credits based on the plan's fee. The way you spend your credits depends on the amount of posts/offers you make.
How to recover my forgotten password?
Open the sign in page on the top right corner and click on Forgot the password. A new page will open where you will be required to enter the e-mail with which your account is registered. After clicking 'Reset password' a new password will be sent to your email which you can use to sign in.
How do plans work?
We have different type of plans with different amounts of credit to suit every client. Plans last for a year and the fee is paid monthly. Credits become active when you pay your monthly fee or remain stuck at 0 until you pay it.
How to search for a Truck/Load?
You may find a Load or Truck to suit your needs on the 'Search' page. Upon finding it click on Send offer which will redirect you to our dashboard where you can proceed with making an offer of your choice.
What about one time events?
When you register you automatically subscribe to the FREE plan which has 1 credit. You can use that credit by making a post or an offer upon your wish.
How to change plan?
You can change your plan even if your current plan isn't over yet. But you can change your plan only progresively which means you can only buy a bigger plan than your current one or wait until your current plan ends and then you can purchase the plan you need.
How to pay for subscription?
After registering go to the dashboard. On the menu on the left side of the screen click on Pricing plans. Choose the desired plan and then follow the instructions to finalise the purchase.